Cookie Policy

We may use cookies to help improve your experience of the website available at https://craftian.ai and its subdomains. This cookie policy is part of our privacy policy, and covers the use of cookies between your device and the website. We also provide basic information on third-party services we may use, who may also use cookies as part of their service, though they are not covered by our policy.

If you don't wish to accept cookies from us, you should instruct your browser to refuse cookies from https://craftian.ai and its subdomains, with the understanding that we may be unable to provide you with some of your desired content and services.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.

Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. timezone, notification preferences), and to personalize your content (eg. advertising, language).

Cookies set by the website you are visiting are normally referred to as "first-party cookies", and typically only track your activity on that particular site. Cookies set by other websites and companies (ie. third parties) are called "third-party cookies", and can be used to track you on other websites that use the same third-party service.

Types of cookies and how we use them

Essential cookies

Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. We use essential cookies to enable certain functions on our website.

Performance cookies

Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you're visiting (first-party) or by third-party services. We use performance cookies on our site only if you accept them (see "Analytics" below).

Functionality cookies

Functionality cookies are used in collecting information about your device and any settings you may configure on the website you're visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced or optimized content and services. These cookies may be set by the website you're visiting (first-party) or by third-party service. We use functionality cookies for selected features on our site.

Targeting/advertising cookies

Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you're visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. We do not use this type of cookie on our site.

Third-party cookies on our site

We may employ third-party companies and individuals on the websites — for example, analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As we have no control over third-party cookies, they are not covered by this cookie policy.

Cookies and storage we use

All of these are first-party: they are set by our own website and are not readable by other sites.

NameTypePurposeKept for
SESSION_IDEssential, cookieKeeps you signed in.7 days, or until you sign out
Sign-in state cookiesEssential, cookieProtect a sign-in with Google, GitHub or a connected service while it is in progress.Minutes
cookie_consent_level, cookie_consent_user_acceptedEssential, cookieRemember your choice in the cookie banner, so it does not ask again on every page.1 year
GO_BACK_TO_URL, GO_BACK_TO_ATEssential, local storageReturn you to the page you started from after you sign in or confirm your email.Until used
craftian.theme, craftianDesignPickerFunctionality, local storageRemember the theme and design you picked.Until you clear it
ph_<project key>_posthogPerformance, cookie and local storage, only with your consentPostHog analytics: recognizes your later visits and, when you are signed in, links them to your account.1 year

Analytics without consent. We use PostHog, with data hosted in the European Union, to understand how our website is used. If you do not accept analytics cookies, PostHog stores nothing on your device and counts your visit in a cookieless mode, using a hash that changes every day. See the "Data analytics" section of our privacy policy for what is collected.

Page visits of signed-in customers. When you are signed in, we also record which pages of our website you open, on our own infrastructure and without storing anything on your device beyond the SESSION_ID cookie that keeps you signed in. See Activity of signed-in customers in our privacy policy.

Third parties. When you pay, Stripe's checkout page (on Stripe's own domain) sets its own cookies, for payment and fraud prevention, under Stripe's cookie policy. Applications that our customers build and publish on the Services are their own websites and may use their own cookies.

How you can control or opt out of cookies

If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from the website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie.

You can change or withdraw your consent to our cookies at any time: . A change takes effect from your next page view.

If you browse a website from multiple devices, you may need to update your settings on each individual device.

Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the websites you visit.

This document was last updated on 21 October, 2026.